(UTV|COLOMBO) – Commuters who are compelled to pay higher ticket prices other than the stipulated rates by the National Transport Commission (NTC) are advised to call the NTC Hotline 1955 to lodge their complaints.
NTC has received a number of complaints from commuters against private bus crews charging higher fares, not giving their balance money and not issuing tickets.
Officials attached to the Commission would be deployed round the clock to catch errant drivers and conductors, while measures will also be taken to display the fare table inside the buses, the NTC said.
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